Cancellation Policy

Cancellation Policy 

  1. Order Cancellation:

    • Customers can cancel their orders within 24 hours of placing the order.
    • To cancel an order, customers must contact our customer support team via email or phone and provide the order details.
    • Refunds for cancelled orders will be processed within 3 business days and will be issued in the same form of payment used during the purchase.
  2. Return and Refund Policy:

    • We strive to provide high-quality products and ensure customer satisfaction. If customers are not completely satisfied with their purchase, they may request a return and refund.
    • Customers must notify us about their intention to return a product within 1 day from the date of delivery.
    • The returned product must be unused, unopened, and in its original packaging.
    • Customers are responsible for the shipping costs associated with returning the product unless it arrived damaged or was defective.
    • Once we receive the returned product and verify its condition, we will initiate the refund process.
    • Refunds will be issued within 3 business days and will be made in the same form of payment used during the purchase.
  3. Exchange Policy:

    • We do not offer direct product exchanges. If customers wish to exchange a product, they must follow the return policy mentioned above and then place a new order for the desired product.
  4. Exceptions:

    • Customized or personalized products may not be eligible for cancellation, return, or refund unless they arrived damaged or were defective.
    • Perishable items such as fresh spices or products with a limited shelf life may not be eligible for return or refund.
  5. Contact Information:

    • For cancellation, return, or refund requests, customers can reach out to our customer support team through the following channels:
      • Email:
      • Phone: 9025948399
      • Business Hours: 10am to 6pm Mon-Fri